Frequently Asked Questions

1. How can I track my order?

You can easily track your order by logging into your account and navigating to the order history section. There, you'll find the tracking information for your shipment.

2. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can view the available options during the checkout process.

3. What is your shipping policy?

We offer fast and reliable worldwide shipping. Delivery times may vary, but you can find detailed information on our Shipping Policy page. Expedited shipping options are also available for select products.

4. Do you offer a money-back guarantee?

Yes, we stand behind the quality of our products. If you're not satisfied, we offer a money-back guarantee. Please review our Returns & Refunds policy for more details.

5. How can I contact customer support?

Our customer support team is available 24/7. You can reach us through our Contact Us page, or directly via email at info@trendyworldgoods.com.

6. Are your products authentic?

Yes, we source our products from reputable suppliers. We ensure that all items sold on our store are of high quality and meet our standards for authenticity.

7. What should I do if I receive a defective product?

We apologize for any inconvenience. Please contact our support team immediately, and we will guide you through the return and replacement process.

8. Can I modify or cancel my order?

Orders are processed quickly, but we'll do our best to accommodate changes. Contact us as soon as possible, and we'll assist you with any modifications or cancellations.

9. Is my personal information secure?

Absolutely. We prioritize the security of your personal information. Please refer to our Privacy Policy for detailed information on how we handle and protect your data.

10. Do you ship to my country?

We offer worldwide shipping. During the checkout process, you can select your country, and if available, proceed with your order.

11. How can I return an item?

Returning an item is easy. Visit our Returns & Refunds page for instructions on how to initiate a return and receive a refund or replacement.

12. Are there any additional fees for international orders?

International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer. Please check your local customs regulations for more information.

13. Can I change my shipping address after placing an order?

Contact our support team immediately with your order details. We'll do our best to update your shipping information, but please note that changes may not be possible if the order has already been processed.

14. Do you offer wholesale pricing?

Yes, we offer wholesale pricing for bulk orders. Please contact our wholesale team through the Wholesale Inquiries page for more information.

15. How do I subscribe to your newsletter for updates?

Subscribe to our newsletter on the homepage or during the checkout process. Stay informed about the latest product launches, promotions, and exclusive offers.